ESET Reviews

3.5

/5.0

29 customer reviews

5

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15

4

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3

3

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0

2

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3

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8

62 %

reviewers recommend

ESET

ESET, known for its antivirus software and cybersecurity solutions, is rated 3.5 out of 5. The rating reflects how individuals and businesses view their experience with ESET. Reviews of ESET are verified before publication.

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How would you rate ESET?

29 Reviews on ESET

by Tiffany775

Aug 30, 2022

ESET problems

I signed up for ESET security and was hacked in 3 months. You can't talk to any one on the phone. They don't even give an email address. I never had problems with the free antivirus programs. Waste of money

by Willie753

Aug 24, 2022

nice

nice, easy and safe

by Sebastian

Aug 05, 2022

bad payment gateway

i just purchased "ESET Smart
Security Premium" and they cut my money 62$ but they give me error massage, it's Friday i emailed them and there's no answer yet.. i don't have time to waste! i just wanna protect my device to start my online business, i'm not here to get scammed and waste time by your company

bad payment gateway
bad support (i play League of Legends and when i contact them they have super fast support "please learn from them!")
highly not recommended if you wanna start a business
always search for who have a better and fast support

by Lawson466

Jun 13, 2022

I hereby recommend the ESET products…

I hereby recommend the ESET products and support service to one and all.
My communicating in English was never an issue; and the help I received was timely, relevant and personal. As a non-professional 'older person' it was a real pleasure to have a business contact with ESET's representative Kai Zwetsloot.

by Carter F.

Mar 14, 2022

It all went well

It all went well! The only issue I want to raise is that, for a security company, the payment website looks a little cheap - at least it did for me on Firefox. Would recommend to try to fix that for a more trustworthy platform.

Other than that, it worked, my license was renewed so it definintely wasn't a fake :)

by Moreno582

Feb 14, 2022

I have been trying to reactivate my…

I have been trying to reactivate my ESET licence for three days, and could not make progress because nothing I entered into user name and password had any effect, even though I changed my password and this was confirmed. It was difficult to see how I could enter both these things together. I tried every permutation and combination. Today, I suddenly discovered I might get somewhere by starting a new account, and fortunately this appears to have worked, although am still waiting for the final documentation. I do not understand why I had to pay more when I still had 2 years left to run on my account till 2024. Now, after all this trouble, apparently I am OK till 2025. So all's well that ends well.
Mrs Patricia Ellman (year of birth 1942)

by Perez250

Dec 11, 2021

Reason for this low rating is that eset…

Reason for this low rating is that eset seems to think it's ok to tell their customerrs what they can exclude from scanning!! I don't pay for software to be told how to use it.
as far as I can tell that is just lazy programming!. flag everything that moves to make your software look good. lost count how many things eset flags that is not a virus or a threat.
only the likes of free crappy antivirus software use to do that again just to make it look like it was catching viruses others where missing like simple game trainers coming from trusted sources. what a joke.
This software is over priced and over rated it's a shame they use to be the best.

by Vincent539

Oct 01, 2021

This one is absolutely great

Only using on my laptop, great against malware. I can not talk much, cause you know that my english is bad. Yeah, for you who want an antivirus and protect your data from cyber attack just instal this software.

by Reginald C827

Aug 27, 2021

ESET is wonderful!

ESET is wonderful!

I have their Internet Security on 4 devices, 2 Windows desktops and 2 Android devices, it works flawlessly, modifying renewals, adding renewals, etc is a breeze.

Their support is effective and efficient, always fixed my issues.

Most of all, their solutions don't eat up resources like most other AV applications do. Runs in the background, does it's job, and keeps performance of system running extremely well.

Been using ESET for ~10+ years and never let down, keep up the amazing work!

Well done!

by Roberto S.

Jun 08, 2021

Good and Easy

Frequency of friendly reminder e-mails and ordering process for renewal were a pleasure and very user friendly. Also ESET as anti-virus software is great. It protects very well and performance impact of your computer is the smallest of all anti-virus programs

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